Bare-Metal Server Access Guide
Technova Information Ltd
Version 1.0 — 23 July 2026

1. Deployment Process
1. Quote request: Submit a quote request via the website. Our UK team responds within 24 business hours.
2. Configuration confirmation: We confirm GPU model, quantity, lease term, network configuration and custom image requirements.
3. Manual deployment: Our technical team deploys the bare-metal server, configures the OS, installs the AI stack and sets up networking.
4. Access provisioning: You receive SSH credentials, BMC/IPMI access details and network configuration documentation.
5. Handover & verification: We run a verification session with your team to confirm everything is working correctly.

2. SSH Access
Bare-metal servers are accessed via SSH using key-based authentication.
You will receive:
- Server IP address (static public IP)
- SSH username (default: technova)
- SSH port (default: 22, custom port available on request)

Example: ssh -i ~/.ssh/your_key technova@your.server.ip

Full root access is provided. Use "sudo -i" to switch to root.

3. BMC / IPMI Access
Each bare-metal server includes BMC (Baseboard Management Controller) remote console access via IPMI. This allows out-of-band management for:
- Remote power on/off/restart
- Remote console (KVM over IP)
- Virtual media mounting (ISO images)
- Hardware sensor monitoring (temperature, fan speed, power)
- System event log access

BMC access is provisioned on request. Contact support@technovainfo.co.uk with your server ID to request BMC access.

4. Network Configuration
Bare-metal servers are connected to:
- Public network: Static public IP with configurable firewall rules
- Private network: 10Gbps internal network for inter-instance communication
- InfiniBand network: NDR InfiniBand for multi-node distributed training (bare-metal only)

5. Storage
Default storage configuration:
- System disk: 480GB NVMe SSD
- Data disk: 3.84TB NVMe SSD (expandable)
- Distributed storage mount available on request

6. Support
For technical support, submit a ticket at support@technovainfo.co.uk or via the Support & Tickets page. Include your server ID and a detailed description of the issue.